At prymalexa, we take pride in delivering your custom jerseys safely and on time. Please review our shipping details below before placing your order.
Order Processing
Each custom jersey is made to order. Please allow 3–7 business days for production before your order is shipped. Once your item is ready, you’ll receive a confirmation email with your tracking number.
Shipping Methods & Delivery Times
Standard Shipping: Estimated delivery in 7–15 business days
Express Shipping: Estimated delivery in 3–7 business days
Delivery times may vary depending on your location, local customs, and courier delays.
Shipping Fees
Shipping rates are automatically calculated at checkout based on your address and the selected shipping option.
Occasionally, we offer free shipping promotions — be sure to check our homepage for current offers.
International Shipping
We proudly ship worldwide!
Please note that customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, you’ll receive an email with a tracking number so you can monitor your delivery status anytime.
Delays or Lost Packages
If your order is delayed or lost in transit, please contact our support team at support@prymalexa.com. We’ll do our best to resolve the issue promptly.
Contact Us
For any shipping questions or special delivery requests, please reach out to us at support@prymalexa.com.
Our customer service team is always ready to assist you.